IT Ops
SharePoint Access
Check existing permissions, collect business justification, and route approval-sensitive access changes correctly.
Enterprise Service Desk
One desk for SharePoint, payroll, and HR leave workflows.
Sign in with Keycloak to access the SOP-driven service desk assistant. It searches your approved process library first, then coordinates the right backend service without improvising.
Access
Launch the desk
Use your Keycloak sign-in, then continue directly into the chat workspace.
Sign In and Open DeskAccess requires a Keycloak user with the search_rag or full-time-emp role or scope.
What It Handles
Payroll
Banking Updates
Capture direct deposit details with validation and payroll cutoff guidance before submission.
HR
Leave Requests
Guide employees through leave categories, date validation, policy checks, and formal submission.
Orchestration Rules
Every request must start with a knowledge search, follow the exact SOP checkpoints in order, and stop to collect missing details before any tool executes.